YoHr Space - Yorkshire & Humber Improvement and Efficiency Partnership
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External Services

Workstream:
Health & Well Being - Adult Services
Title:
Service Re-design External
Scope:
 Regional
Funds awarded: 
£100,000
Lead contact:     
 Margaret Martin – Margaret.martin@eastriding.gov.uk
Background:
 The JIP in Yorkshire and Humber was formed in early 2007, and over a period of six months developed the “People Matter” strategy. This has a number of key objectives aimed at allowing people to live their own lives as they choose using services which are high quality, safe and promote independence, well-being and dignity.
 
The central planks of the ‘People Matter’ strategy are Personalisation, Commissioning, Improving Performance and Efficiency.
 
This project is within the scope of the regional programme for Personalisation for the Yorkshire & Humberside which was originally developed by the In Control’s Regional Forum. The overall regional programme for personalisation provides a framework for responding to all the four quadrants of personalisation and offers a framework of distinct work-streams by which to drive forward commissioning and personalisation across the region. 
 
Delivery: 
The aim is to develop the external market in response to the personalisation agenda. The outcome will be greater choice and flexibility for social care clients.
 
Outcomes:
 The first outcome will be to agree with stakeholders a baseline analysis of where we are; where we want to get to and how we will get there in terms of existing provision for customers.
 
The next stage will be to work with providers, customers and carers to develop support that will address the shortfalls identified in the baseline exercise. This, of course will be an ongoing analysis with development of provision to meet the ongoing identified need.
 
It is anticipated that other outcomes will include:
  • the agreement of a personalised standard contract;
  • person-centred recruitment;
  • person centred training to be made available to all providers;
  • evaluation of the project informed by customer and carers feedback.
 
 
Documents / web links: